Reports of problems boarding in Congonhas and Santos Dumont began on Thursday night (7) and continue this Friday (8) due to rain
Passengers face disruptions this Friday morning (8), at the airports of , south zone of , and Santos Dumont, in , due to canceled flights in both locations. There have been reports of problems boarding since Thursday night (7). According to reports from passengers, Congonhas recorded a chaotic morning. In some situations, people boarded and had to leave the aircraft. There are complaints of lack of queue for priority service and difficulty in locating hotels with available spaces, although they were handing out vouchers. There were also two Military Police vehicles at the airport gate.
On social media, internet users also talk about crowds at airline check-in and boarding areas. “Dozens of flights canceled in Congonhas and Santos Dumont. Thousands of passengers staying overnight in the boarding areas without receiving any information from the airlines”, wrote Júlio Macondo in a publication on X. Aena, which manages Congonhas, however, only said that the airport operates normally for landings and take-offs this Friday morning -fair. However, due to airline network adjustments, as a result of the , 12 landings and five takeoffs were canceled.
“Aena recommends that passengers contact the airlines to check the status of their flights”, adds the concessionaire. Gol states that, due to operational restrictions that occurred between Thursday and Friday, the company recorded delays and cancellations of flights departing from Congonhas to adjust the route network. “All impacted customers are receiving the facilities provided for by resolution 400 of the National Civil Aviation Agency (Anac) according to their needs, with the possibility of re-accommodation on the next Gol and similar flights,” he said. The company reinforces that actions regarding flights were taken with a focus on safety.
Latam informs that some of its flights to/from São Paulo/Congonhas on Thursday night were canceled or diverted to other airports, due to heavy rains in the capital of São Paulo, a fact completely beyond its control. “The company clarifies that it is offering all necessary assistance to passengers and recommends that, before heading to the airports, customers with trips scheduled this Friday to/from São Paulo/Congonhas check the status of their flights on the My Trips page ,” the company said. On the Congonhas panel, among the canceled flights are destinations such as Rio de Janeiro and Curitiba. At Santos Dumont, there are records of cancellations of departures that were planned for the capital of São Paulo.
Flight cancellations in Congonhas at the end of October
On October 25, one day after heavy rain in the city of São Paulo, Congonhas Airport had 25 flights canceled at the time, according to the website of the concessionaire Aena, which manages the airport, at 5:15 pm.
Guarulhos Airport
Guarulhos International Airport operates normally at this time, with no record of delays or cancellations, according to Gru Airport.
A month’s worth of rain in seven days
In the first week of November, the capital recorded 163 mm of rain, a volume greater than expected for the entire month -145 mm, according to information released on Thursday by the State’s Civil Defense, a day also marked by storms. The expectation is that the situation will be similar this Friday afternoon. Due to the rains, there is also a record of power outages, according to Enel. At least 30,000 addresses are without electricity this Friday morning in the metropolitan region of São Paulo. Of the total, 25 thousand addresses are in the capital of São Paulo. For the weekend, the spread of a cold front along the coast of São Paulo causes more widespread rain. According to Meteoblue, over the weekend, temperatures remain lower, with a maximum of around 20 °C.
Published by Luisa Cardoso
*With information from Estadão Conteúdo
