Factors such as the strike of civil servants and medical experts as well as technical problems in the system were identified as responsible for the disorder.
In the last three months, the waiting list for in São Paulo it showed an alarming increase of more than 30%. According to the Social Security statistical bulletin, the number of requests rose from 1.353 million in June to 1.798 million in September. This significant growth occurs after a period of silence in the data, which had not been released since before the civil servants’ strike, generating concern among policyholders.
The situation is even more critical when one observes that, of the total requests, around 1.5 million are awaiting analysis or medical expertise. The remaining processes are pending due to the lack of documents that still need to be sent by the insured. Furthermore, the number of processes delayed by more than 45 days also increased considerably, rising from 541.2 thousand in June to 705 thousand in September.
Several factors were identified as responsible for the increase in the waiting list. Among them, the strike of civil servants and medical experts stands out, which paralyzed the progress of many processes, and technical problems in the INSS system, which make it difficult to process requests. The current situation of the INSS in shows the urgency of effective measures to reduce the waiting list. Meanwhile, policyholders continue to hope that their needs will be met soon.
*With information from Iasmyn Nascimento
*Report produced with the help of AI
