Dollar data provider to Google admits fault

by Andrea
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At Christmas, when the market was closed, the technology giant’s platform displayed a price of R$6.38; Federal Attorney General’s Office considers taking legal action

Willian Moreira/Estadão Conteúdo
Company Morningstar stated that it is taking steps to prevent similar errors from occurring

The company Morningstar, responsible for providing exchange rate data to , admitted having made a significant error by sending incorrect information about the exchange rate. This error, caused by a contributor’s inaccuracy, resulted in the publication of an incorrect quote on the technology giant’s platform, generating confusion and concern among users. The company said it is taking steps to prevent similar errors from occurring in the future. Although the problem has already been resolved, the tool remains inactive while additional checks are carried out.

The error in the dollar exchange rate, which was presented as R$6.38 on Christmas Day — when the market was closed — generated significant repercussions on the national scene. This incident raised discussions about misinformation and its impact on the financial market, highlighting how incorrect information can influence economic decisions and cause instability. The Attorney General’s Office (AGU) requested clarification from the Central Bank about the error and is evaluating the possibility of contacting the Attorney General’s Office (PGR) for possible action against Google.

*With information from Daniel Lian

*Report produced with the help of AI

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