Implementation of the tool in banks has as its main objective modernization and the search for greater operational efficiency
(AI) is about to bring about significant changes globally, with forecasts indicating the elimination of approximately 200,000 jobs in the next three to five years. According to Bloomberg Intelligence, this reduction represents a decrease of around 3% in the workforce, mainly affecting areas such as customer service and back office.
The main objective of implementing AI in banks is modernization and the search for greater operational efficiency. Projections suggest that, by 2027, banking sector profits could increase between 12% and 17%, which could result in an increase of up to US$180 billion in financial results. The expectation is that the adoption of advanced technologies will boost productivity and revenue generation.
*Report produced with the help of AI
Posted by Luisa dos Santos
