In the coming years, Artificial Intelligence (IA) promises to turn business into an unprecedented scale. And 2025 will be a decisive year, where AI will no longer be a technology in experimentation, but an integrated reality in business operations and processes. The big challenge? Prepare companies for this digital revolution, adopting new technologies efficiently and sustainably.
To take the next step with AI, companies must focus on identifying high -impact areas in which AI can generate significant value and prioritize these efforts strategically. In 2025, the key trends that will make a central pillar of corporate transformation, according to Luis Gonçalves, president of the company for Latin America.
The executive explains that one of them concerns the rise of AI agents, autonomous systems that plan, make decisions and act to achieve predefined goals. For companies, considering AI agents is important because it represents a new level of technology functionality, capable of significantly improving efficiency and innovation.
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Other trends observed for 2025 in the adoption of technology involve the creation of AI scalable structures instead of isolated projects. As a result, organizations will be able to make use of modern tools and infrastructures, as well as automating tasks through Generative AI to increase efficiency and return on investment (ROI). Key areas, such as supply chain optimization or R&D improvement, can offer measurable benefits.
Dell anticipates, however, that the necessary infrastructure to support these advances, both local and cloud and edge, will be critical. Despite AI potential, organizations face significant challenges to effectively adopt these innovations.
The transition from a pilot project to a large -scale implementation requires a robust infrastructure, capable of dealing with distributed data demands and costs, security and latency.
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Gonçalves explains that the secret to overcoming these obstacles is in preparation. “Companies should adopt a holistic approach, focusing on infrastructure modernization and team training. It is not enough just to implement the technology. It is necessary to invest in innovation and continuous training, ”he says.
Climbing AI in companies, Gonçalves points out, directly boosts innovation by creating reusable structures that serve high -impact areas and prepare the ground for future advances. “These systems optimize processes, release resources and allow teams to focus on creative problem solving and exploiting new opportunities,” he explains. “As Ia expands, it is part of emerging technologies such as quantum computing and digital twins, creating a dynamic environment conducive to innovation.”
The leader of Latin America stresses that success will come with the integration of AI at all levels of the operation, with an adapted infrastructure and the formation of trained teams. “AI use is not a choice, it is a need to stay competitive in the market. Its adoption is faster, its scope is broader and offers incomparable potential. This means that organizations should build a solid base of AI today or risk obsolescence, ”says the executive.
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Security and training between priorities
As Ia becomes central to business, employee training will be crucial. AI fluency will be an essential skill, as is the understanding of its ethical and responsible use. This includes understanding the impact of AI on business processes and the collaboration between technical and business teams.
The new scenario will require a cultural change within organizations, which should develop AI fluency and encourage experimentation. This wide exposure enables people to use AI creatively, promoting continuous improvements and adaptability. By combining scalability with innovation, companies can increase efficiency, promote revolutionary solutions and stay competitive in a rapidly evolving market.
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In addition, safety will be a key point to ensure that AI systems are protected against cyber risks. Models like Zero Trust, which assume that all interactions are potentially insecure, will be fundamental for digital transformation by 2025.
“As Ia becomes more integral to business, organizations are expected to adopt zero Trust by default in their AI environments, ensuring ideal security. This change emphasizes the need for a security approach first in digital transformation, in which companies should prioritize security while adopting AI projects, ”says Gonçalves.
360 partnerships and solutions for transformation
In this context, organizations are increasingly seeking specialized training and consulting to effectively implement AI solutions. According to Dell Technologies leader for Latin America, the focus is on supporting companies as they sail the challenges of integrating in their operations, ensuring that solutions are practical and scalable.
To achieve this, it is essential to give tools and support that help companies make the transition from the concept phase (POC) to large -scale production. This includes access to robust infrastructure, comprehensive services and adaptable software, adapted to meet various needs.
“We believe that by democratizing access to AI and providing full support, we enable organizations of all sizes to benefit from this transformative technology,” says Gonçalves.
Gonçalves estimates that a successful strategy involves equipping organizations with the resources needed to integrate efficiently in all stages, from initial implementation to total scalability. This approach, the executive points out, should include workshops, tools and specialized consultancy with the objective of prioritizing use cases, promoting AI literacy among teams and aligning AI projects with broader business objectives. Through these combined efforts, organizations can unlock AI potential, maintaining a strategic focus on their goals. “We at Dell promote continuous learning, collaboration between departments and simplified adoption processes, ensuring that organizations are prepared for the technical, ethical and strategic challenges of AI implementation,” he concludes.
