The scheme consists of burns that are passed by telecommunications operators employees and require hundreds of euros to change the box or router.
Authorities are investigating a circumventing scheme aimed at telecommunications customers with contracts in the finalization phase.
The criminals contact the victims, claiming to be representatives of the operators, and use misleading strategies to extort money.
The scheme focuses mainly on older people and involves false payment requirements for equipment replacement.
Victims are informed that TV, internet and telephone devices need to be replaced due to the end of loyalty, and payment of hundreds of euros, according to the.
However, it is a fraudulent practice which has already led to several complaints to the National Communications Authority (Anacom). According to Ilda Matos, Anacom representative, these situations configure “misleading and aggressive hiring”, which can result in offenses of offense and fines for operators.
When signs are identified, complaints are forwarded to the prosecutor.
A recent example involves ‘António’, 79, who received a call at the beginning of the month. The interlocutor, who became a representative of his operator, informed him that the loyalty would end the next day and that the renewal of the contract would require the exchange of equipment No value of 200 euros.
Antonio refused the proposal and was later warned by the true operator that he had escaped an attempted slogan.
Margarida PinTo the deco of Deco, he stressed that consumers are not required to accept calls, open the door or sign any document without full confidence.
However, the expert recognized the difficulty proving That someone was the victim of these schemes, which complicates the process of liability of the burns.
Authorities appeal to the population to be aware of these approaches, especially in cases of proposals that require immediate payments.
