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The organization in Centers of Service (OCA), located in Rio Branco, capital of the state of Acre, concentrates several public sector care in a single structure, previously composed only of its physical space. However, the agency recently created one more option to make its calls, the OCA Virtual website.
Virtual care takes place from 7:30 am to 1:30 pm Monday to Friday/Photo: Reproduction
Service care can be accessed from the link (), from 7:30 am to 1:30 pm, Monday to Friday. Those looking for the service can also choose the service mode, being chat by video or text.
Through the site it is possible to make appointments; documentation consultation; Process Consultation; access to justice; Business; election and voters; health; public services; real estate; fees and taxes; worker; water and sewage; certificates; documents; and electricity. The categories are informed by the institution itself.
OCA director Fran Brito said that the OCA Virtual project has emerged to make services more accessible to the entire population, especially for those who have difficulty reaching the place.
“OCA is committed to facilitating citizen access to public services, and expanding online care is an essential step in this process. We live in an increasingly digital world, and offer services remotely ensure more convenience, agility and inclusion to the population, especially for those who have difficulties in mobility, ”she explained, noting that this is a step towards performing a more humanized and efficient care for the population.
The list of services is as follows:
Schedules:
ID card
Passport
Social security
Federal
Documentation Consultation:
National identity card
School documents
Process Consultation:
Location of processes from Rio Branco City Hall
Access to Justice:
Bankruptcy and Judicial/Extrajudicial Recovery
1st and 2nd degree civil procedural consultation
Businessperson:
Individual Microentrepreneur Registration
Issuance of permit of Rio Branco City Hall
Election and voters:
Electoral fine
Voting location consultation
Electoral justification
2nd Voter Title
Health:
2nd copy of the SUS card
Registration in the App Connect SUS
Laboratory test consultation
Public servant:
Contracheque issuance of state and municipal public servants
Annual registration update of the state public servant
BOARD OF STATE PUBLIC SERVER
Property:
Consultation of Real Estate Registration Bulletin of Rio Branco City Hall
Real estate consultation
IPTU emission
Fees and Taxes:
2nd copy of Caixa Econômica’s own home
Issuance of vehicle debts
Consultation of Single Invoices of Rio Branco City Hall
Issuance of fixed ISSQN of Rio Branco City Hall
Rio Branco City Hall Debts Consultation
Worker:
NIT/CNIS/PIS/PASEP query
CONSULTING CONTRIBUTION TIME CERTIFICATE
FGTS Certificate of Regularity
Digital work card
Unemployment insurance
Water and sewage:
2nd copy of the water and sewage bill
Negative and positive debt certificate
Consult open invoices, settled invoices, invoice mirror, consumer history, invoice salary day, debit extract
Certificates:
Joint federal revenue debts certificate or Union active debt
Forum Certificate
Federal Justice Certificate
Electoral Certificates
Labor Debt Certificate
Rio Branco City Hall certificates
Negative certificate of criminal records of the Federal Police
Negative Crime Certificate of Military Justice
Sefaz Debt Negative Certificate
Negative Ibama Certificate
Negative Certificate on Active Debt – PGE
Negative Certificate of Administrative Unsurebrability and ineligibility of the CNJ
CRIMINAL BACKGROUND CERTIFICATE
Documents:
2 CNH
Interstate free pass for people with disabilities
Travel authorization for children and adolescents
INSS Benefit Payment Extract
2ª Via do CPF
Proof of registration situation in the CPF
Request for the order and printing of proof of registration in the CPF
CPF Update
CPF registration
IDJOVEM Wallet
Consultation Registration Qualification of E-Social
Online Military Enlistment
State Card of Person with Autistic Spectrum Disorder
Creation/Recovery of the Gov.br Account
Electricity:
Invoice/2nd copy
Debt Consultation
Reconnection
Absence of energy
Consumer history
Car litter
Change of registration data
Supply request
Follow -up of requests
E-mail invoice register
Automatic debt
Change maturity date
Change of delivery address
