A China in Box client, dissatisfied with his order, aggressively entered the establishment and threw the food towards the attendant who was working at the scene. The Civil Police are investigating and investigating the responsibilities of those involved. The case happened at the unit of Rua Blumenau, in Joinville (SC), this Saturday (1).
In a note, the client, identified as Marcelo Porto, spoke on social networks. The man begins the text apologizing to the assaulted attendant, noting that the intention was not to scare her.
In addition, Marcelo says that his order arrived a long time and wrong, and this was not the first time it happened.
“The person responsible is the owner of the establishment. And where’s him? And I’m showing my face. I’m taking my mistakes. And you who owner of an establishment who are not assuming your mistakes and is hiding through a video. Appears. It gives your opinion, ”added Marcelo.
The establishment manifested with regret, stating that the employee was hit in the face by the food. In addition, China in Box will take all the appropriate legal measures that the case requires.
“We reiterate our mission of excellence in customer service and our position that we are always open to receiving criticism and complaints for the appropriate channels, but vehemently repudiate any form of abuse of law or use of violence, physical or verbal, against our employees,” the company reiterated in a statement.
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