A man who accumulated more than R $ 169 thousand in the game of Tigrinho fired the court of the Federal District requesting reparation for the damage caused by the platform, which retained the value and demanded that he should deposit Another certain amount to climb the category and receive the money.
According to the Federal District Public Defender’s Office, which serves the man, when checking consumer complaint sites, it was found that the companies responsible for the platform act the same way: they provide the online games, promise the withdrawal of the amounts accumulated by users, retains the balance based on some pretext, and then condition the release of the amount retained by paying new amounts via pix. The platform keeps the amount of the user withheld even after the required payment.
In the request to the court, the Defensoria stated that there is consumer relationship between the platform and the user, which indicates the objective responsibility of the company. That is, according to the Consumer Protection Code, the repair of damage caused is independent of the existence of guilt on the part of the supplier.
The public defender and head of the Consumer Protection Center, Antonio Carlos Cintra, explains that the “Tigrinho Game”, who was already compromising the income of thousands of people who have become addicted to an easy game platform, has now shown new garment, providing blows as the present case.
“Advertising is all focused on making financial profits without any limiter. From there, there is the imposition of arbitrary blocks and objections that have not been announced in advance. The platforms act fraudulently to guarantee new deposits and, as a result, maintain users attached to them in the hope of making the promised looting,” he said.
