With more than three decades of activity, Senior Sistemas has consolidated itself as one of the largest management software companies in Latin America. The company offers a large portfolio of business management solutions, especially systems that use Artificial Intelligence (AI). “AI is redefining management systems by automating processes, analyzing large volumes of real -time data and supporting executive decision making,” explains Jean Paul Vieira, senior’s director of marketing and product.
With 15 branches in Brazil and a unit in Colombia, the company serves more than 13,000 customers in Latin America, covering various economic sectors, especially industry, agribusiness, construction and logistics. Its portfolio includes systems ranging from access and safety control to complete management of the production chain and logistics, including final consumer delivery.
These systems cover functions such as people management, production, inventory and transportation, and among the advantages, the early identification of problems and more efficient resources management.
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ERP with IA-FIRST approach
The main product is Senior ERP (Enterprise Resource Planning), an integrated platform that automates and optimizes the operational and strategic management of companies. Through it, the company offers specialized solutions such as inventory replacement analysis, request generation and automated customer prospecting. Tools also include automation of tax processes, integrated financial management and predictive analysis, which help in making quick and safe decision making.
Among the great differentials of the solution are the speed of implementation and ease of use. Express migration is performed within 40 hours, while competitors can take up to 420 hours, while complete deployment takes up to four times less time than the best positioned similar solution. In addition, the solution is already adapted to support companies in the transition to tax reform rules, which will gradually enter into 2026.
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Senior is a pioneer in the incorporation of artificial intelligence in business management systems in Brazil. The company’s marketing and product director emphasizes that the company’s ERP integration has a direct impact on productivity. “Our applications with IA contribute to automate bureaucratic processes and release the time of managers for strategic decisions, as well as identifying patterns that can later anticipate failures in the production chain and even optimize resource allocation,” he explains.
Vieira points out that Senior AI systems provide a significant leap in competitiveness for organizations. “Through AI agents, we want to revolutionize how we use management software, failing to use transactional screens to have information and perform activities through a natural conversation,” he says. Senior already offers agents specializing in areas such as finance, logistics, construction and sales, increasing productivity and efficiency.
The director also emphasizes that the future of business management will be marked by even greater AI integration into strategic processes. According to Vieira, “in customer service, AI will have a transformational role, creating a hyperpersonalized experience with a context of historical knowledge of the larger client than any human being.”
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Productivity Gains
In the present, they have shown significant positive impact on their customers. An example is the case of an industry that implemented Senior ERP and saw its operational efficiency grow 35% and increased by 40% in data quality and 25% in profitability. Before, this company faced difficulties with inventory management and internal processes. With the new system, in addition to the standardization and digitization of processes, there was a significant reduction in time spent on operational tasks.
Another relevant case involves a large company that expanded its distribution center in Brazil from 800m² to 5,000m² and, with Senior’s logistics management system, managed to save about $ 15 million. The software has made it possible to reduce the average product separation time from three days to 37 minutes wholesale, significantly improving operational efficiency. For retail, this time fell to 5 minutes.
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The value generation for customers is reflected in the performance of Senior itself, which had a more than $ 1 billion gross revenue and R $ 975.9 million in net revenue, an increase of 16.8% over the previous year. Ebitda (profits before interest, taxes, depreciation and amortization) has also grown significantly, reaching R $ 276 million, representing a 10.9% increase compared to the previous year.
Throughout the year, he has made four strategic acquisitions of technology companies, further expanding their capacity and presence in different segments, and is again recognized as a great place to work according to Great Place to Work certification.
In 2025, in partnership with BTG Pactual, the company launched from Senior Capital, the company’s financial arm that offers bank solutions integrated into the management system. The goal of Joint Venture is to assist financial managers in cash optimization and supplier chain financing, with a large portfolio of financial services fully integrated to ERP.
Another highlight is the Senior Financial Services Finante Wiipo that reached 2024 more than 3.3 million employees connected to its application, moving about R $ 432 million. Fintech grew 129% for flexible benefits and 55% in credits granted over the previous year, reinforcing the growing relevance of the financial sector in the company’s operations.