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On the morning of Thursday (10), users of RBTrans, located in Oca, faced a frustrating situation due to a break in the service panel system. The failure has resulted in long waiting periods, especially for the elderly, who often depend on these essential services.
The incident generated discontent among taxpayers, who see the repetition of technological problems in public agencies as a worrying issue. “It is inadmissible that in the middle of 2025 we still have to face these problems. The elderly deserve to be met with dignity and agility,” said one of the users, who had been waiting for more than an hour for service.
RBTrans service panels at OCA/Photo: Reproduction
RBTrans is responsible for a variety of services that directly impact citizens’ lives, and the efficiency of their service system is crucial. However, this Thursday’s Pane is just one of the many difficulties of difficulties faced by users in different public agencies, raising questions about the management and maintenance of technological systems.
The situation not only causes citizens’ inconvenience, but also highlights the need for investments in technology and infrastructure in public services. Many taxpayers expressed their dissatisfaction on social networks, calling for urgent improvements.
The RBTrans team has not yet officially spoke out about the cause of the system failure, but it is expected to be taken to prevent similar situations in the future. The population of Acre awaits solutions that guarantee more efficient and humanized service, especially for the most vulnerable groups, such as the elderly.
