The “no show” is not new, but it is increasingly remarkable and the restaurants are forced to take action. Asking for bank data in the reserve is the step of some – and it results.
The phenomenon is not new and we already knew we were “pros” in no show – The art of leaving restaurants hanging after we reserved a table.
But if the trend has been growing since 2019, and worsened with the pandemic, we now know that we were really European Champions In 2024 in reserving and not appearing in reserve applications, according to the application of reservations The Fork counts to.
Not appearing happens in several sectors such as health, beauty and hospitality, but the most affected sector is restoration.
Most of the time, no-show are related to small reserves (1 or 2 people), it remembers the application: 91% of these customers have not failed a second time in the next 6 months
The popular against the phenomenon and began to suspend all accounts of users who accumulate four no-show over a year.
Now, It is increasingly frequent for restaurants to order bank datanote journalist Ricardo Dias Felner, to avoid at shows. An essential restaurant charges 40 euros to those who do not cancel the reserve 12 hours in advance.
“When customers pay advanced or leave their bank details, they rarely do not appear because they know that if they do not come, they will lose money. Using credit card warranty reduces the no-show by 65%. This is a double benefit for restorers: not only greatly reduces their number of no-show, but also gets compensation even if the customer does not come,” according to The Fork.
But people suspect. Also, it’s boring. Felner compares the process in some restaurants to “legal contracts”.
