Losing money in an online scheme is unfortunately an increasingly common reality. With the proliferation of digital fraud, such as phishing attacks, identity usurpation or false sites, it is essential to know what to do immediately after being deceived.
Criminologist and cybersecurity expert María Aperator Montoya has shared four crucial steps that can help mitigate damage and, in some cases, recover the lost values.
1. Collect all tests
The first step is to gather all possible information related to fraud.
According to María Aperator Montoya, he must keep screen captures, emails, messages, payment proof and any data that helps prove the succeed.
It is also important to check online if your data was used in other fraudulent schemes.
2. Submit a complaint to the authorities
With the documentation gathered, you should go to a squad or file a complaint online through the Judicial Police portal.
The expert stresses that this formalization is essential for a criminal investigation to be triggered.
We recommend:
3. Contact the bank and protect your accounts
Once you detect the scam, immediately inform your banking entity. It may be possible to cancel transactions or block suspicious movements.
Nevertheless, Montoya warns that ending bank accounts can generate added costs.
Therefore, it rather recommends renewing password words and activating authentication in two factors in all digital accounts.
4. Notify the platform involved
If fraud has occurred through an application, online store or digital payment platform, it should also notify the incident.
Many of these entities have their own channels to deal with scams and may assist in the process of recovery of money or in accountability of the authors.
Act quickly
Acting quickly is the best way to minimize the damage.
The criminologist also underlines the importance of maintaining a preventive attitude, reinforcing digital security and distrusting suspicious messages or offers.
In times of high digital exposure, being informed can make a difference between a fright and a serious damage.
Also read:
