The Swedish company of experiences on Wednesday technical problems that prevent its customers from making normal use of their products. Messages such as “The page could not be loaded” or musical pieces that remain without being able to reproduce are some of the problems experienced by the users of the platform, which has not yet given explanations about what happened.
Notifications due to problems in the use of the platform were fired from 12.00 GMT (two in the afternoon in Spanish time), according to the portal, through which applications users can inform in real time of failures in digital services such as Spotify, one of the most popular musical platforms.
We are aware of the outage and working to resolve it as soon as possible. The reports of this being a security hack are false.
– Spotify Status (@spotify status)
“Application” problems, “server connection” and on your “page web”They were the most reported messages, according to Downdetectorwhich came to register in less than two hours, between 12.00 GMT and 14.00 GMT – two and four in the afternoon on the Peninsula -, more than 16,800 notifications of problems with Spotify in Germany, the largest economy in Europe and the third in the world.
Through the social network X (formerly Twitter), the Nordic firm has indicated that they are working to resolve the interruption of the “as soon as possible” service. In addition, they emphasized that it is not a hacking and that the information that is circulating on the Internet about alleged reports is “false.”
Spotify is a platform for streaming of music, podcasts and digital audio content that allows users to access millions of songs and programs from any device. According to company data, it has 675 million users worldwide and operates in more than 180 countries.
