INSS Operation: Complaints by improper discount grows 7 times in a year

by Andrea
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An audit requested by National Institute of Social Security (INSS) and a report released last year showed that, in a period of twelve months, the complaints of Brazilians for associative discounts in retirement and pensions increased seven times.

The report requested by Autarchy analyzed complaints From January 2023 to May 2024. In the first month of the investigation, 19,600 complaints were recorded; Already in the last, 97.9 thousand.

Throughout the period, the number of complaints was 1 million.

In the worst clipping – the twelve months between May 2023 (26,000 complaints) and April 2024 (192.7 thousand) – the growth was 738%.

The survey caused self -declared as unauthorized, according to the INSS said at the time.

Considering that the total requirements, the audit estimated that the associative discounts whose beneficiaries reported the INSS did not have been authorized reached the amount of R $ 45.5 million.

After the audit, the INSS released communications indicating that unauthorized retirees and pensioners could automatically exclude the debt by the application or website. My INSS.

There was also publication in March 2024 of a normative instruction with rules to regulate the discount.

PF operation

The president of the INSS, Alessandro Stefanutto, was removed from his role on Wednesday (23) in the context of the operation of Comptroller General of the Union (CGU) and Federal Police (PF) that

According to the PF, associative discounts were identified in retirement and pensions that were not authorized. These amounts are paid monthly to entities and unions that represent retirees and pensioners.

Any discount must have prior authorization from the beneficiary to happen. The only exception is for cases involving court decision.

Beyond INSS Presidentfive other servers of the agency were removed by judicial determination.

The entities charged retirees and pensioners the estimated amount of R $ 6.3 billion, between 2019 and 2024, for the calculations of the investigators.

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