According to the Minister of Justice, Ricardo Lewandowski, ‘each case will have to be examined individually, upon request and internal calculation’ so that amounts are refunded to beneficiaries
A and On Wednesday (23), the operation without discount, which investigates a scheme of discounts not authorized in retirement and pensions of the INSS. In a press conference, the ministers Carlos Lupi (Social Security) and Vinicius de Carvalho (CGU) stated that irregularly discounted values should be refunded to the beneficiaries.
A deviation of more than 6 billion reais of retirees and pensioners. This scandal was unveiled by the “without discount” operation, which brought out irregularities committed between 2019 and 2024. The Minister of Justice and Public Security, he assured that the values will be refunded to the injured, although there is no defined date for the return yet.
During a press conference, Lewandovski, accompanied by Carlos Lupi, from and Vinícius de Carvalho discussed the case in detail. They reaffirmed the commitment to reimburse those affected, but could not specify when this will occur. As an immediate measure, all INSS technical cooperation contracts with the entities involved were suspended. This action aims to interrupt irregular discounts and reorganize the system, while 11 entities remain under investigation.
Discounts, which should be contributions authorized by retirees and pensioners, resulted in about 1 million complaints to the INSS between January 2023 and May 2024. Complaints highlight that the amounts were discounted without the consent of the beneficiaries, generating indignation and distrust. Operation “without discount” remains in progress, with the authorities promising to closely monitor the process of refund of the amounts diverted.
This case emphasizes the importance of rigorous supervision and protection mechanisms for retirees and pensioners, which are often targets of fraud. Operation “without discount” not only seeks to recover diverted values, but also reinforce confidence in the social security system, ensuring that such irregularities are not repeated in the future.
Consultation
Before requesting the suspension of the discount, the retiree or pensioner should consult the INSS statement to find out if they suffered an unauthorized withdrawal. The document lists all withdrawals, both payroll and associative tuition. Any unknown movement, different value than usual or new benefits should be investigated.
Upon entering the app or my INSS website, the insured must follow the following steps:
- Access the application or website my INSS
- Login with CPF and password from gov.br
- On the homepage, click on “Benefit Extract”
- Then click on the benefit number
- The extract will appear, where the value of the benefit and the discounts will appear
- Check all discounts on associative monthly fees (example below)
EXTRACT OF BENEFIT PAYMENT OF AN INSS RETIREMENT WITH DISCOUNT. Photo: Lula Marques/Agência Brasil
Complaint
The INSS recommends opening a complaint to the agency’s ombudsman by phone 135 or my INSS website or application. The insured can also look for the platform , of the CGU, which unifies the ombudsman of various federal agencies.
The retired or pensioner should also record an occurrenceo. This is because the entity that made the undue discounts can be suspended and even have the contract with the INSS terminated if the volume of complaints and sanctions is large.
Exclusion of unauthorized discounts
In finding any unauthorized associative discounts, the retired or pensioner must request the exclusion of the withdrawal.
The and my INSS application offer “exclude associative monthly”. To get there, the user must follow the following steps:
- Enter my INSS (site gov.br/meuinsss or mobile application)
- Login with CPF and password from gov.br
- Go to “services”, in “more accessed”
- Click the “New Order” button
- Type in the search field “Delete Monthly”
- Click on the name of unauthorized service/benefit
- Read the text that appears on the screen and follow the instructions
Tuition blockade
The user may also suspend discounts. Unlike exclusion, monthly blockade allows the retiree or pensioner to resume withdrawal in the future. The steps to follow are as follows:
- Enter my INSS (site gov.br/meuinsss or mobile application)
- Login through the CPF and the password of gov.br
- In the homepage search field, enter “Request a monthly block or unlocking”
- Click on the name of the service or benefit in the list that appears
- Read the text that appears on the screen and follow the instructions
Reimbursement
Previous procedures block new discounts, but the return of money withdrawn without authorization is more complicated. First, the retired or pensioner must call 0800 of the entity (association, union or confederation). The number appears in the pale.
In addition to asking the money from the entity, the insured can send an email to agreement.mensality@inss.gov.br in which informs the improper withdrawal. In this case, the INSS contains the entity and will check if there are documents that have authorized the discount on sheet. Otherwise, the agency will determine the return of values.
In addition to these steps, the opening of occurrence in the INSS Ombudsman to start compensation. This is because the complaint in the ombudsman is an essential step for the opening of administrative proceedings.
The insured must also file a request for reimbursement by my INSS or go to an agency agency. If you go to a service station, you should schedule time. It is recommended to gather all documents proving fraud, such as bank statements, personal documents and, if possible, a police report.
The retiree or pensioner can follow the request for reimbursement by the INSS digital platform or by calling 135. If you have questions, the insured should look for a lawyer specializing in social security law.
*With information from Danubia Braga and Agência Brasil
*Report produced with the aid of AI
