Work with artificial intelligence And the essential skills for a new era of collaboration between humans and machines have become recurring matters in the universe of innovation. During the Web Summit Rio 2025IBM, IBM, and Chris Stephens, Groq future of work It is being shaped by the Generative AI and which ways companies, professionals and institutions should follow so as not to be left behind.
Chris Stephens, Groq’s CTO, said the quick advancement of technology requires a change of mindset not only between engineers, but in all areas of a company. “There is an urgent need for literacy in AI for marketing professionals, finances and so many other sectors who will have their routines transformed by intelligent agents.”
Justina Nixon-Saint, Chief Impact Officer, drew attention to the connection between artificial intelligence and economic development. “Adopting AI is directly linked to economic growth. But for that, we need to invest in talents,” he said.
According to her, IBM has sought to foster this training through “Skills Builds” programs, which offers free formations on AI, Ethics, Data Science and autonomous agents, with recognized credentials in the market. “We want to guarantee to our students by connecting them to real jobs in the sector.”
New reality at work
By addressing the impact of “AI agents” on the daily life of companies, Justina warns that it is necessary to know how to interact with the tools, give the correct commands and, especially, have discernment to validate or refute the answers generated. “We need to understand AI sufficiently to make decisions based on the information it provides us with,” he points out.
Stephens, who also acts as a teacher at Carnegie Mellon, stressed the importance of preparing for this new reality of work. He divides this journey into two ways:
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- technical: Aimed at architectures, systems and language models;
- literacy: Essential for professions that will be indirectly impacted by AI, such as teachers, lawyers or logistics operators.
“The challenge is to teach these people to perform their functions with the support of AI, not replace them,” he said.
Ethical risks
The discussion also addressed AI’s ethical risks and dilemmas. At IBM, the director points out continuously to evaluate the impact of the solutions developed by the company, through her participation in.
“It is essential to ensure that AI is explainable, transparent and fair. People need to know that they are interacting with an intelligent system and understand how their data is being used,” he says.
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Stephens follows the same line, stressing his concern with the speed of advances. “Tomorrow you may no longer be a task executor, but the manager of an agent team. It changes everything. The challenge is how people will cross this transition period.”
Talents of Brazil
Although large technology companies focus mainly on the United States, experts highlight the potential of Latin America in the adoption of AI. According to the director of IBM, the region is a priority for the company, which has invested in partnerships with universities such as FIAP and the Caldeira Institute to form local talents.
When asked what skills are needed to work on companies such as IBM, Justina explained that this professional should have a combination of technical and behavioral skills. “Understanding AI, data science and ethics foundations is essential, but we also need people with strategic thinking, creativity and collaboration capacity.”
