Chaos is mounted at Lisbon airport. Passengers criticize the lack of information and accuse the airport of “total disorganization”.
Lisbon Airport is still suffering from the consequences of on Monday. In addition to the canceled flights, many passengers are having trouble collecting the luggage.
The problem of luggage has left passengers without knowing what to do and many have been sleeping for two days in a line created for the counter that is delivering the bags, as reporter Joana Vitória Teixeira.
However, this is not being a harmonious process. THE Lack of information and support and disorganization are some of the criticisms left by passengers who are still waiting for the luggage.
This Wednesday morning, the passengers, who were waiting for their luggage, began to scream and clap, in a demonstration for the lack of answers from the part of the and airlines.
Heard by SIC, one of the passengers affected by this problem accused the airport of “total disorganization” and “contradictory information”.
“No one comes here to give satisfaction”
Another of the passengers heard by SIC also criticizes the lack of answers about luggage “:” No one comes here to give satisfaction. They only came here to change the time [de abertura do balcão] “.
The passenger, who was making a flight of scale in Lisbon, to Faro, is sleeping for two days at the airport and has not yet been able to get his bags. “We are stuck here,” he admitted.
Many of the passengers have a suspended life waiting for their bags, but there are those who cannot wait and catch the plane without luggage, as SIC reporter in the place says.
On Tuesday, Ana – Airports from Portugal said that the airport was implementing a plan for luggage treatment due to the high influx in the counters. In a statement, he explained that passengers would begin to be contacted by the airlines to collect their bags.
However, this process will not be going so well. Heard by SIC, one of the passengers revealed that he had received a message to pick up his luggage, but when he arrived at the airport he was informed that he was not going to receive the suitcase that day.
Blackout leaves Portugal in the dark
The blackout led to the closing of the airports, to congestion in transport and traffic in large cities and lack of fuels.
The cut caused a chaos that this Wednesday, two days later, is being felt, at least at Humberto Delgado airport in Lisbon.
