Hundreds of loyal users of social network and online visual discovery platform say they have lost years of carefully organized panels and irreplaceable references – with little explanation and without a clear way of recovering them.
The fans of are above all loyal. Many have spent years – sometimes decades – carefully organizing panels full of inspiration for weddings, decoration ideas, fashion and more.
Now hundreds of users are entering their accounts – just to find out that they were blocked without notice, with all its missing pins.
Affected users are resorting to platforms such as X and Subreddit to vent and manifest their indignation.
Also comments sections on the official pages of the platform and are flooded with furious users’ appeals to demand answers.
“I had a beautiful Pinterest panel with over 26,000 beautiful images and My account was permanently banned“An X/Tiwtter user.
Another user, who will have Lost an account that had been in 7 yearswrote: “I feel as if my Alexandria library had been set on fire“.
For many creative arts professionals, Pinterest is not just fun–It is also a professional tool.
“It is the pattern of the creative industry Presenting a Pinterest inspiration panel before starting any project, and the huge amount of valuable references I lost since I was banned is hard to describe, ”a User in Reddit.“ I had to postpone photographic sessions and run to reorganize projects. Years and years of curatorship lost and several projects in suspended“.
Those who lost their accounts say Not doing anything wrong. “I created a new account, I haven’t even added anything yet. I get an email saying I was banned / suspended“A user in X.“ When I try to contest the suspension, the typical bot responds to say that there is no Nothing you can do.”
Other users They are now afraid to open their accounts for fear of what they can find.
Many are pointing their finger at artificial intelligence as guilty of the abrupt vacancy of account suspensions.
Pinterest’s help center states that the platform, founded in 2010, uses it to “improve content moderation“A system in which it has“ entrusted for years to apply its community guidelines. ”Like many platforms, Pinterest uses a human AI combination and review.
Speaking to, a Pinterest spokesman said the platform “has Public community guidelines, established for a long timewhich clearly describe what it is and is not allowed on the platform. ”
“We are committed to building a safer and more positive platform, and we apply these policies rigorous and continuous“The spokesman adds.“ Users who believe their account may have been deactivated by mistake may submit a resource“.
For some users, This answer is not enoughand they are considering taking legal actions, looking for compensation for damages who have suffered, which may include financial compensations.
These damage include direct financial losses of campaigns advertising or Pinterest traffic, as well as “emotional anguish“.
