Service will be offered in approximately 4,700 agencies, facilitating access to those who prefer face -to -face service
From May 30, agencies in all Brazilian states will be available to meet beneficiaries of the who want to verify undue discounts related to associations and request the return of values. The service will be offered in approximately 4,700 agencies, facilitating access to those who prefer face -to -face service. Insured may return to agencies after a period of 15 business days to check whether the associations presented the necessary documentation that proves the regularity of discounts. Social Security Minister Wolney Queiroz stressed that this initiative seeks to meet the demand of people who opt for closer service, as only 2% of INSS attendances occur in person.
Gilberto Waller, president of the INSS, emphasized that the service will be exclusive in the Post Office, with special focus in small municipalities. To date, 9.2 million beneficiaries have been notified of discounts, of which 5.3 million used the my INSS application. Of these, 1.9 million claimed that the discounts are improper, which represents a financial impact of over R $ 1 billion. Currently, there are 33,545 cases where associations presented documents, and beneficiaries should pay attention to the truth of this information. Although the possibility of face -to -face service by Caixa Econômica has been discarded, there are plans to implement a traveling service in further locations.
To request the return of values in the INSS, beneficiaries must follow a simple step by step. First, you need to access the my INSS application and enter the CPF and the registered password. Then the user must navigate to the “What do you need?” and enter “Consult Entities Discounts”. After this step, you need to indicate whether discounts were authorized or not, as well as providing an email and contact phone. The beneficiary must also declare the veracity of the information and, finally, confirm the request by clicking the “Send statements” button.
Posted by Sarah Paula
*Report produced with the aid of AI
