It happened at Galeão airport, this weekend. The Portuguese airline refused to comply with a court decision and did not carry the animal in the cabin.
A cto the accompanying an autistic child he was prevented from boardingtwice, em flights and . The Portuguese airline refused to comply with a court decision authorizing the transport of the animal. All aconteceu, it is weekendin Rio de Janeiro.
O first flightwhich should start from Galeão airport, towards Portugal, It was eventually canceledbecause of the situation. The second flight was late And only left at dawn on Sunday.
Concerned is the transportation of Thusthe animal Company of a 12 -year autistic childthat is in Lisbonwhere the father works now. A fdog anointing is to help reassure the child, who has crises of aggressiveness and anxiety.
Tedy fits the category of “service dog”, including animals such as blind people’s guide dogs, and therapy and emocial assistance animals, which help in situations of anxiety crisis and patient recovery, for example.
For over a month that dog has been prevented from traveling
Os Problems have already started on April 8. At that time, the family and the animal arrived at the airport to board for Portugal. At the time, the TAP refused the dog’s boarding. A Family took the case to the court and, on May 16, the judge issued a court decision to authorize the dog’s boarding.
However, this weekend, the Portuguese airline refused to fulfill The Order of Justice. the Portuguese airline It states that the decision is due to security issues and that the court decision violates the TAP flight operations manual. It also claims that the passenger who was traveling with the dog was not the person who needs the monitoring of the animal – That is, the 12 -year -old, who is already in Portugal.
“The person who needs follow -up of that animal would not make the trip on this flight today. Being the animal accompanied by a passenger who does not need the service. TAP regrets the situation, which is totally alien to it, but we reinforce that we will never endanger the safety of our passengers, not even by court order,” said TAP, quoted by Globo.
A TAP suggested, as an alternative that the animal be transported together with thebut the family refused.
However, the company decision to cancel a flight and delay anotherbecause of this situation, will have caused tension and hostility among other passengers.
“The other passengers injured with the situation were harassing us with offensive photos and comments,” he said has Globo a familythat or try a new lawsuit This Monday.
