Problem began around 6:30 am, in the Ana Rosa station region; trains circulated in manual mode in this stretch, which caused slowness and delays throughout the network
A flaw in the signaling system compromised the operation of the São Paulo subway on the morning of Thursday (29), directly affecting the 1-blue, 2-green and 3-red lines. The problem began around 6:30 am in the Ana Rosa station, and especially impacted the stretch between Paradise and Santa Cruz stations, on line 1. For safety, the trains circulated in manual mode in this stretch, which caused slowness and delays throughout the network. As the subway system is interconnected, the problem generated reflexes on 2-green and 3-red lines, which also operated with reduced speed and higher interval between trains.
Passengers reported trains stopped for more than 20 minutes between stations and crowded platforms, especially at Santana, Tucuruvi, Sé and Paradise stations. Revolted, users expressed indignation on social networks and with the subway officials themselves. “THE subway It’s horrible on the blue line. Quilometric line in Jardim São Pauloonly a turnstile works, the train is still. Everyone is leaving the station to get the bus, which never passes, ”he has revolted on X (former Twitter) a user.
During the morning peak, the subway controlled the entrance flow in several stations to avoid overcrowding. Outside, there was also agglomeration. The situation began to be normalized at 8:52 am, when the trains returned to operate normally. In a statement, the subway apologized for the inconvenience and reported that passengers were communicated on the occurrence through the trains and stations sound system, as well as the official channels. The company also stressed that the monitoring was fully done by the Operational Control Center (CCO).
Experts point out that the episode reinforces the importance of constant maintenance and an efficient communication system to deal with emergency failures. Despite the setback, the resolution avoided greater damage to urban mobility in the rest of the day.
Posted by Felipe Dantas
*Report produced with the aid of AI
