The National Association of Federal Medical Experts (ANMP) says that the partial replacement of face -to -face medical expertise implemented in July 2023, contributed significantly to the increase in the waiting line of the. There are about 2.7 million people waiting, double what happened a year ago.
According to the association, the tool, created to streamline the service, generated significant volume of sick pay requests, without the technical support of the federal medical expertise.
. “Atestmed was designed to facilitate access, but in practice it has weakened the control mechanisms at a time when the system was already facing important operational limitations,” explains Luiz Carlos Argolo, president of ANMP.
For the entity, it is necessary to strengthen audit protocols, recover the operational capacity of face -to -face expertise and promote greater technological stability in the social security network.
The institute’s digital infrastructure has faced problems. Between August 2023 and December 2024, Dataprev systems, responsible for information technology of the municipality, had several moments of instability.
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