Brazilians drew R $ 360 million in forgotten financial system in April, according to data released on the 3rd (10.Jun.2025) by the Central Bank. In total, the already returned R $ 10.38 billion to banking customers, but there is still R $ 9.74 billion available for withdrawal.
The Value System receivable is a BC service in which the citizen can consult whether he himself, his company or the deceased person has forgotten money in any bank, consortium or other institution. If the result is positive, it is possible to request the return.
BC service is free. For the consultation, it is not necessary to log in – Big CPF and date of birth or CNPJ and opening date of the company, including for companies closed. For the redemption of values, there is a need for the Gov.br account, at silver or gold levels with verification in two enabled steps.
The money can be redeemed in two ways: the 1st is coming directly in contact with the institution responsible for the value and request the receipt; The 2nd is making the request for the value system receivable.
To have access to resources from deceased persons, it must be heir, testamentary, inventor or legal representative. In this case and in the case of companies closed, the representative can enter SVR with the Personal Account Gov.br and sign a Responsibility Term to redeem the values.
Automatic request
Last month, the Central Bank a new system functionality: the automatic request for rescue of values. With it, the citizen will not need to consult the system periodically or manually register the request of each value that exists on their behalf.
If any appeal is made available by financial institutions, the credit will be made directly to the citizen’s account. Automatic rescue request is exclusive to individuals and is only available for those who have CPF type Pix key. Adherence to the service is optional.
Resources that can be recovered by the value system receivable:
- values available in current accounts or savings closed;
- capital quotas and apportionment of net leftovers from former credit cooperative participants;
- Unqualified resources of closed consortium groups;
- unduly charged rates;
- installments or expenses of credit operations unduly charged;
- PRE-PAIN PAYMENT ACCOUNTS CLOSED;
- registration accounts maintained by brokerage and distributors closed;
- and other resources available in the institutions for return.
Statistics
The statistics of the receivable value system are released with 2 months of lag, with the updating of new sources of values forgotten in the financial system.
Regarding the number of beneficiaries, by the end of April, 30,623,196 account holders had rescued values, with 27,854,371 individuals and 2,768,825 legal entities.
On the other hand, 51,717,336 of beneficiaries have not yet drawn their resources. Of these, 47,428.003 are individuals and 4,289,333, legal entities.
Most people and companies that did not withdraw are entitled to small amounts. The amounts receiving of up to R $ 10 concentrate 63.83% of the beneficiaries. The values between R $ 10.01 and R $ 100 correspond to 24.21% of account holders. The amounts between R $ 100.01 and R $ 1,000 represent 10.11% of customers. Only 1.85% is entitled to receive more than $ 1,000.
Blows
The Central Bank warns account holders to be careful with stupid blows that claim to intermediate for alleged ransom of forgotten values. The BC points out that all services in the receivable value system are completely free, which does not send links or contact us to deal with values receivable or confirm personal data.
The agency also clarifies that only the financial institution that appears in the consultation of SVR can contact the citizen. The bank also asks no citizen to provide passwords and clarifies that no one is allowed to make this type of order.
With information from.
