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Retirees and pensioners of the National Institute of Social Security (INSS) who have suffered improper discounts on benefits and have been looking for channels of service for over 15 days to contest values can return to post office from this Monday (16) to consult response from associative entities.
Queues on the first day of care for INSS Fraud Victims | Reproduction
Service in Post Office units began on May 30th and also follows available through my INSS (application and website) and Central 135 by telephone.
Second last balance of the municipality, released on Sunday night (15), 3,305,288 of consultations were made by beneficiaries, and 3,215,261 (97.3%) did not recognize discounts on pensions or pensions.
The most used service channel is my INSS (75.7%). More than 500,000 requests (15.4%) were made in post office agencies, while just over 290,000 (8.9%) preferred to dial 135. In all, 43 entities were the subject of contestation.
Anyone who has contested discount at number 135 needs to access my INSS or go to a post office units to know the result. This is because, by phone, it is not possible to view the documentation presented by the associative entity.