The possibility of being approached by a robber while raising money remains a common concern among users of ATMs. Most of the thefts of this type occurs at times of less vigilance, especially in isolated or poorly lit places. Keywords here are adequate prevention and reaction.
The myth of the code on the contrary
In recent years, it has been circulating the idea that, in the event of a robbery, typing the personal code on the contrary automatically warns the police. This information is not true. No ATM box in Portugal has this functionality, and trusting this method can endanger your safety.
Not resisting is the safest
If surprised by a robber during the act of raising money, experts advise not to resist. Reacting can aggravate the situation, especially if the aggressor is armed or in a changed state. Delivery of requested goods is considered the safest option to preserve physical integrity.
As soon as possible, the next step should be immediately contact, which will follow your aid request. The call should be made in a safe place, providing the suspect’s description, clothing, direction where it fled and other details that may help in the investigation. The faster the communication, the more likely to locate the author.
Cancel the bank card
If the robbery involves card theft, it is essential to block it immediately. Portuguese banks provide active support lines 24 hours a day precisely for this type of situations. This measure prevents the perpetrator from making surveys or purchases with the card.
Whenever possible, you should raise money in busy and well -lit places. Avoiding localized boxes in alleys, industrial areas or poorly frequented areas can significantly reduce the risk of being the target of a robbery. Raising money during the day is also safer than doing it at night.
Avoid predictable routines
Making surveys always at the same place and time can make anyone more vulnerable. The aggressors observe repetitive behaviors. Changing times and boxes used is a simple way to hinder any criminal intentions.
Use Bank App features
Many banks already allow full control of cards through mobile application. If it is robbed, you can use the app to block the card or limit authorized amounts, even before you telephonely contact the bank.
Even if the robbery does not materialize or the perpetrator escapes without taking anything, he should always file a complaint. The complaint helps authorities identify standards and reinforce surveillance in more critical areas.
Consider psychological support
Being a victim of a robbery, even without physical violence, can leave emotional marks. Some people feel anxious when we use ATM boxes again. In such cases, it can be advisable to seek professional support to recover the sense of security.
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