Many Portuguese are unaware that, although debit card surveys in the ATM boxes are free, there are situations where commissions can be charged. According to Banco de Portugal, the survey of money with debit card in the automatic boxes of the Multibanco network has no cost to the user, but this exemption does not apply to surveys made with credit cards or “dual” cards (which combine debit and credit), especially when the survey is done in the credit function.
These credit mode operations can generate significant committees, usually composed of a fixed amount and a percentage of the amount raised, plus seal tax. These rates come especially when the survey is made in automatic boxes outside the traditional network, such as Euronet machines, very common in tourist areas or shopping centers.
The difference between free surveys and subjects to the commission is the type of card used and how the operation is processed. The debit card guarantees at no cost survey, while the credit card or dual card credit function implies charges. Customers often do not even realize that the operation is being done in credit mode, which can result in unexpected charges.
Avoid using Euronet or similar machines, which charge high commissions
To avoid these surprises, it is important for users to check the type of card they have and always choose the “debit” option at the time of the survey. It should also pay attention to the machines where it raises money, favoring the boxes of the traditional multibanco network and avoiding Euronet or similar boxes, which tend to charge higher committees, according to the.
In addition, before confirming the operation, the ATM shows the value of any commissions. It is essential to read this information carefully to decide if you really want to proceed with the survey on that machine.
Inquire with your bank on the associated costs
The free survey is guaranteed for debit cards on the Multibanco network, but credit card or machines not belonging to the official network may entail costs. Knowing these differences helps to better manage your money and avoid unexpected expenses.
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