Even when it flies with respected airlines, delays and cancellations can turn a planned trip into a logistical nightmare. There are specialized resources that allow us to trigger rights provided by law, quickly and effectively, without having to face the bureaucracy alone.
European law to compensation
The European Regulation (CE) 261/2004 obliges airlines to compensate for passengers in case of delays of more than three hours, last -minute cancellations or overbooking, provided that the causes are not extraordinary. Indemnities can reach up to 600 €, with values calculated based on flight duration and distance traveled.
Specialized platforms to simplify the process
Services such as Refly offer legal support to ensure compensation when airlines are poorly collaborative.
Airhelp allows you to verify the amount to which it is entitled in just two minutes and can deal with the whole process on its behalf, even in case of arrears or canceled flights.
SkyCop provides a tool that precisely calculates the compensation based on flight distance: € 250/€ 400/€ 600.
Assistance during delay or cancellation
In two hours or more delays, the passenger is entitled to meals, calling and accommodation when necessary. If the delay reaches three hours or more upon arrival, in addition to assistance, you can request a refund or retouring.
Tools that facilitate even more
Airhelp has launched the free and non -restricted Flight and Claim Tracker application, which tracks the flight in real time and automatically informs if it is entitled to compensation.
The platform is part with Oe-mail and calendars, allows imports up to three years ago and still send the complaint directly from the app.
How to act in case of a problem with flights
If your flight was canceled without warning, it suffered a long delay or the boarding was denied, start by storing all the proof – boarding cards and messages from the company.
These platforms only charge a fee if they can get compensation for themselves, which reduces the risk of getting involved in a time consuming process.
Summary of Rights and Actions
The European Regulation offers compensation of up to 600 € for situations caused by the airline. Platforms such as, and make the process more accessible and fast, dealing with bureaucracy. And the best part is that they charge nothing until the customer has been compensated, which means there is no risk of losing money.
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