Communication between government company and banks crashes installments payments; banks suspend new contracts
Dataprev survey from a sample of 2.1 million contracts reveals that about 15% of payroll loans for workers with a signed portfolio are late in installments.
On Wednesday (20.ago.2025), banks suspended new hires for the federal government’s technology company to implement system improvements and transfer about 4 million old contracts to a new platform.
The problems were detected in stages after loan release. When the worker closes the contract, the data is sent to the government. It is in later communication, with the banks, that the failure occurs. Therefore, financial institutions often do not receive payment of installments.
The difficulties are concentrated in São Paulo. The scenario contributes to the maintenance of higher interest rates than expected in this modality.
The situation is different when considering only the contracts that completed the entire bureaucratic process. In such cases, the default rate drops to 3.7%.
