Empathy is usually purely positive. Finally, it means that you can put yourself in the position of other people and derive from it how to best help them. “In fact, this only describes a part of empathy – namely emotional empathy,” says Michael Busch. Their often underestimated relative is cognitive or cold empathy. This is the ability to rational to understand other people, to predict their behavior and to use this knowledge in a targeted manner, explains the researcher of the Wiener Neustadt University of Applied Sciences.