1411: The new line to prevent suicide is already in operation (and is permanent)

The new line for 24-hour suicide prevention has been operating on Wednesday with number 1411. It aims to be a response to a behavior that causes three deaths per day in Portugal.

Ligue 1411if you have suicidal thoughts or need help.

The new national suicide prevention line is available 24 hours a day throughout the year.

This line was created in early 2024, through a law passed in Parliament, with the purpose of preventing suicide and self -elected behaviors, now in operation, after the regulation published last week.

“Portugal has on average – numbers that have been constant, with a slight descent – Three suicides a day”, He told Lusa ANA MATOS PIRESmember of the National Coordination of Mental Health Policies was involved in the creation of the National Suicide Prevention Line. Available

Ana Matos Pires stressed that the quality guarantee of the new line “is mandatory”, given that it will be Assured by professionals with training in mental health and suicidology, such as clinical and health psychologists and specialist nurses in mental and psychiatric health.

According to it, a flowchart that determines, if necessary, was prepared Revenue of those who call 1411which can be for the Cod – Urgent patient orientation center or for the INEMin situations of imminent risk, but also for a Emergency service or a primary care consultation.

“The line is not an appointment, nor a clinical follow -up line,” explained the member of the National Coordination of Mental Health Policies, adding that the experience of the French National Line was taken into account in 2022.

Although integrated in the SNS 24 line and in articulation with the respective psychological counseling service, the suicide prevention line will operate, from Wednesday, September 10, World Suicide Prevention Day, in a totally autonomous way, with its own identity and number, and its coordination to the Ministry of Health (SPMS) services (SPMs).

All personal and clinical information provided by users will be treated with respect for the duty of confidentialityin accordance with the legislation of protection of personal data, indicates the regulation.