He bought balloons, kitchen sponges, a bath, a t-shirt and children’s hooks, for just over 40 euros. It looked like everything was cool, but what you received at home was a fine of 618 euros. It was plotted by the t-shirt… and the hooks.
An Italian consumer who had made an order on the TEMU Online Trade Platform just over 40 eurosit eventually came across an unexpected and difficult situation to imagine for any buyer.
But what seemed to be a simple and relatively cheap transaction eventually resulted in a sanctioning with great impact on your wallet – and your reputation as a consumer.
The client, residing in Rome, had commissioned Daily Use Articles like balloons, kitchen sponges, a bath, uma t-shirt and children’s hooks. However, your order never reached your hands.
Instead, at the end of August received a notification from the Italian Customs Agency, which imposed it A fine of 618 eurosaccompanied by a notification that the products you had bought had been confiscated.
Roma Today
According to, a customs inspection to the products he had bought determined that some of them, among which a t-shirt with motives for the movie Monsters, Inc. e us hooks inspired by “inside out”both Disney movies, presented indications of counterfeiting.
To confirm the authenticity of the products, the customs agency requested a Technical Expert to specialized Disney Enterprises Inc. consultants inc.which concluded by imitations.
Based on this report, the customs authorities, for legal purposes, considered the buyer as an importerattributing it to responsibility to have introduced into Italian territory goods that infricated copyright and industrial property.
The consumer association, which gave visibility to the case, stressed: “For customs purposes, the citizen was effectively considered the importer of goods and, therefore, Responsible for breaking the applicable laws”.
In a press release sent to the press, Temu stated that “the products mentioned in this case have already been removed. We demand that all sellers that Check your identity and commit to respecting intellectual property rights, which we apply according to the policies of our platform. ”
“To further reinforce the application of the law, we have expanded our intellectual property team, we launched a Brand Protection Center and we deepened collaboration with rights holders. ”
The legislation in force in Italy establishes that introducing products from extra-communal countries that violate intellectual property rights may result in Fines between 300 and 7,000 eurosbesides the obligation of administrative confiscation.
In this case, the sanction applied to the inacute buyer reached the 618 euros – a value much higher than the original cost of the order.
