The multinational Teleperformance, known for its call centerfired, this Monday, 240 workers via video recording. The dismissals cover the delegations of Vila Nova de Gaia, Lisbon and Covilhã.
With the aim of “promoting its organizational adaptation to the current business environment”, 240 Teleperformance workers were fired on video.
A had access to the video in which the CEO of the company in Portugal announces the collective dismissal.
According to the same channel, those targeted were without immediate access to the company.
“This decision does not reflect any judgment on anyone’s value or professional performance. It is a necessary response to the objective reality we face. Recent trends in our business and future prospects require a renewed and disciplined focus on the efficiency of the entire organization. This means allocating our investments and resources more effectively, reducing costs and simplifying our structure”, he explains Pedro Gomes.
The dismissals were initially reported on the forum.
According to , the company also informed that the dismissal covers all multinational servicesbut did not specify what type of workers are involved. To JN, Teleperformance specifies that this restructuring represents “less than 2% of its workforce”. The French company employs more than 14 thousand workers in Portugal – the majority of them are foreigners.
JN knows that among those laid off are middle management workers and with a few years at home, and also pregnant and sick workers.
Manuel Gonçalvespresident of the National Union of Telecommunications and Audiovisual Workers (SINTTAV), told the morning newspaper that the company’s management informed the union that it wants guarantee unemployment benefit for all people involved.
In addition to the service call centerthe company provides BPO (business process outsourcer), content moderation and consumer support services. He has been in Portugal since 1994.
