ViaQuatro confirmed that to ensure the complete safety of the operation, the concessionaire reduced the speed of trains, which causes longer intervals between Luz and Vila Sônia stations
A failure in the signaling system recorded this Tuesday morning (21) affects the circulation of trains on the from the Metro . By 7am, many passengers had already registered at the stations and boarding platforms. Due to instability in the signaling system, trains are operating with longer stopping times between Luz and Vila Sônia stations – Prof. Elisabeth Tenreiro.
A confirmed that to guarantee the complete safety of the operation, the concessionaire reduced the speed of the trains, which causes longer intervals between the stations mentioned above. “Maintenance teams work to normalize the service as soon as possible, and service and security agents (AASs) guide customers at stations,” said the company.
For customer safety and better flow control, the concessionaire said that transfers between Line 4 – Yellow to the other lines of the metro rail system are temporarily closed (Paulista-Pernambucanas, República, and Pinheiros). To assist in the movement of passengers, the Assistance Plan between Companies in Emergency Situations (Paese) was activated with support buses between the entire stretch (Luz and Vila Sônia – Prof. Elisabeth Tenreiro).
*With information from Estadão Conteúdo
