Eight out of ten banks in Brazil already use generative artificial intelligence

by Andrea
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More than 82% of banks in Brazil already incorporate generative artificial intelligence (GenAI). The data shows that the AI remains one of the priorities of financial institutions in 2025.

This is what the Febraban Banking Technology Survey 2025 indicates, carried out by Deloitte and published in April this year. Mainly used to optimize process efficiency, the survey shows a .

Aiming for better customer experiences and more innovation, banks still estimate to increase their investments by 61% in artificial intelligenceAnalytics and Big Data, and by 59% in migration to the Cloud.

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Regarding regulatory projects, banks intend to increase investments in Pix by 48% and in Open Finance, by 65%. In total, the projection of the total budget allocated to technology in 2025 reaches R$47.8 billion — a number 13% higher than the value expected for 2024 and increased by almost 60% of projected investments in the last five years.

Also expected is a 15% increase in IT jobs in 2025. Today, on average, 11% of bank professionals are from the IT area, with the development, analytics and BI, and infrastructure teams having the largest number of professionals.

Proving the advancement of artificial intelligence in the financial market, documents obtained by Bloomberg show that .

The main objective is to replace the hours of manual labor performed by junior analysts across the industry. The group includes former employees of JPMorgan Chase & Co., Morgan Stanley and Goldman Sachs Group Inc..

This one offers US$150 per hour (R$808.38/hour) to write prompts — that is, commands — and build financial models for various types of transactions, including restructurings and initial public offerings, according to a person familiar with the project.

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