Instability in Cloudflare’s system crashes X, ChatGPT and even AWS; understand

Global instability takes place this Tuesday morning (18) amidst Cloudflare cloud content distribution service issues. Applications and websites such as X (formerly Twitter), ChatGPT and Canva were affected.

The website Down Detector identified that the problems began around 8:50 am (Brasília time), when the number of complaints about Cloudflare, X and reached their peak. More than 500 platforms were affected.

It is worth remembering that Cloud services bridge the gap between users of applications or online platforms with digital services from companies. In the case of AWS, for example, the infrastructure supports millions of websites and platforms, offering servers, processing capacity and cloud storage for the largest companies in the world.

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Any failure in your network, like Cloudflare, tends to have a broad impact on the internet.

The cloud service status website indicated that the support portal provider is experiencing technical issuesand therefore customers may encounter errors when viewing or responding to support tickets.

“Responses to customer requests have not been impacted, and customers can still contact us via live chat (Business and Enterprise plans), Cloudflare dashboard, or emergency phone line (Enterprise plans). We are working closely with our third-party provider to understand the full impact and mitigate this issue.”

In the last update, at 9:37 am (Brasília time), the company stated that it continues to investigate the problem and that it continues to observe the recovery of services, but “customers may continue to notice higher than normal error rates as we continue with correction efforts”.

Remember the AWS failure

An interruption in Amazon Web Services (AWS) affected the global internet about a month ago, on October 20th, which caused a collapse of services from websites such as Amazon, Facebook, Snapchat, as well as financial platforms and even airlines and video games.

according to Downdetector, which monitors online services. At 6:30 am, AWS said its systems were recovering and that many sites and applications were back online.

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The company attributed the failure to problems in Amazon DynamoDB, a service that provides database storage and processing power for websites.

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