Eurostar has suspended all its services this Tuesday “until further notice” after reporting “a problem with the overhead power supply” and “a subsequent breakdown of the Le Shuttle train, the rail service that transports vehicles and passengers between Folkestone (United Kingdom) and Calais (France) through the English Channel.
the company has asked travelers to “please do not come to the station.” “We are very sorry for the impact that this situation may have on your travel plans,” they say from Eurostar due to the closure, for now temporary, of the Eurotunnel that connects the United Kingdom and France.
Eurostar, which offers transfers only for passengers and not vehicles, is usually very busy at these times due to the New Year celebrations.
Similarly, the company that coordinates passenger rail services in Great Britain (England, Scotland and Wales), National Rail, has asked its travelers to postpone their transfers as they estimate that the electrical problem will cause significant delays and last-minute cancellations between St. Pancras International Station, in London, and Paris North.
Le Shuttle, for its part, has reported that its services are suspended “temporarily” and for up to three hours in both terminals “due to a power supply problem.” “We are working hard to resolve it,” they say.
Are there alternatives?
On its website, Eurostar offers several options to affected people, from free changes to the reservation, cancellations in exchange for a coupon or a full refund for the value of the ticket, but not for the reservation or change costs.
