Social Security warns all users: prepare for the new changes or you could ‘lose access’

Edifício da Segurança Social. Crédito: Lusa

Social Security warns of an update that will affect all taxpayers who use its portal. In recent months, signs of changes in access methods have already been felt. According to the official website, from very soon two-factor authentication will be required to access the account, reinforcing the protection of personal accounts and reducing the risk of cyberattacks.

Two-factor authentication, or 2FA, adds an extra step to the usual login process. According to the same source, in addition to the password, it will be necessary to enter a temporary code sent to the user’s cell phone or email, valid only for a few minutes. This additional step guarantees confirmation of the taxpayer’s identity.

For the procedure to work, it is essential that cell phone and email contacts are registered correctly and properly associated with the user account.

Anyone who already uses the Digital Mobile Key to access Direct Social Security will not be forced to use 2FA, as this system already integrates an equivalent two-factor authentication process.

Why Early Membership Is Important

The same source recommends that users activate 2FA before it becomes mandatory. According to the same source, early membership allows you to validate and confirm security contacts, ensuring that they are correct and up to date. This action avoids interruptions in access to the portal when two-factor authentication becomes required.

The accession process involves three fundamental steps. First, you must access the Social Security Portal and authenticate yourself with your Social Security Identification Number (NISS) and password.

Then, follow the instructions to activate 2FA. Finally, confirm the registered contacts, correcting any outdated information, especially the cell phone and email, essential to receive the authentication codes.

The mandatory 2FA comes in the context of strengthening personal data protection measures, in line with practices that are being implemented on other public portals, such as the Finance Portal. Although two-factor authentication will be required on the Finance Portal, the same source prefers that, for now, users focus on their own portal.

The change aims to not only increase security, but also prepare users for more modern and reliable access. According to the same source, early membership is the safest way to ensure a smooth transition. Keeping contacts up to date is crucial to ensure that everyone can access the portal without problems when 2FA becomes mandatory.

Two-factor authentication is an increasingly common practice in digital services, especially those that deal with sensitive data. Strengthening security aims to reduce the risk of fraud and protect personal information.

The portal also recommends that users periodically check that their contacts are correct, even after activating 2FA. Keeping data up to date prevents access failures and ensures that temporary codes are received without delay.

Prior subscription is, therefore, not just a matter of fulfilling an obligation, but of ensuring that the portal’s digital services remain accessible and secure.

This measure reinforces trust in the portal and protects taxpayers from potential cyberattacks, maintaining the integrity of accounts and personal data.

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