The beginning of December is a good time to consider what you can do to make your trip during the peak season as comfortable as possible. According to the Kiwi.com report, at this time Poles will choose not only European destinations, but also more exotic ones, especially Asian ones, which are very popular this year. 35 percent travelers from Poland choose connecting flights at major airports such as Milan, London, Rome, Oslo, Copenhagen, Barcelona, Budapest, Stockholm or Madrid on their own. 52 percent travelers from Poland use the Kiwi.com live boarding pass, and 45 percent chooses to book with the Kiwi.com Guarantee when offered the option to be redirected to an airline. What does it mean?
Canceled holiday flight? With this one thing you won’t get stuck at the airport
Canceled and delayed flights are the most common worries for travelers. The results of consumer research conducted among respondents from Poland indicated that the greatest stress factors are also losing luggage (38.4%), finding the most attractively priced connection to the destination (33.9%), lack of all necessary information or documents regarding the trip (32%), as well as no refund in the event of a canceled flight (28%). Also, every fifth respondent in Poland would not like to incur additional costs for the lack of online check-in, which he should have done well in advance before departure, but forgot about and missed. . And this means that:
- if a flight is canceled or delayed, customers receive instant credits, i.e. funds to book an alternative route without waiting for compensation from the airline;
- even if the cost of a new ticket is higher, travelers are guaranteed a new ticket that they can use;
- Kiwi.com Guarantee provides automatic check-in and boarding passes are available in the app;
- travelers have 24/7 support at hand: access to the help center at any time and in any language, with the support of artificial intelligence-based tools and a team of customer service consultants to quickly and efficiently resolve any potential inconveniences that may occur during the trip.
– Travel disruptions can turn an exciting trip into a stressful experience. At Kiwi.com we are committed to solving these problems for our customers. ThanksWith the Kiwi.com Guarantee, we provide travelers with the tools and support they need to enjoy a smooth and safe journey,” says Michael Šindelář, Vice President of Productsconsumer at Kiwi.com
What else is worth remembering?
- travel insurance, which is always worth having. It is worth remembering to have the policy number, insurer’s name and hotline contact number with you so that in the event of unexpected circumstances, you can easily and quickly obtain help and support;
- If you don’t have to, don’t travel on the most sensitive days, such as December 24 – one or two days later is a small difference, but big enough that your trip will go smoothly and in a less nervous atmosphere, without queues and crowds.
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