4 simple practices of leaders who accept the team’s emotion and raise performance

Although decades of research prove their value at work, emotions remain one of the most undervalued – and misunderstood – resources available to leaders. Many executives still believe that emotions distract from tasks, obscure judgment or impair good decision making. Others believe that the so -called “negative emotions” damage relationships, or that demonstrating emotion makes you look weak or non -professional.

Although these myths and misconceptions may seem harmless, they undermine the effectiveness of leadership and team performance by encouraging the suppression of emotions at a significant personal and organizational cost. Over time, ignoring and suppressing emotions can result in burnout, deteriorate mental and physical health, decrease morale, hinder teamwork and even impact financial results.

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In the current workplace, based on teams and emotionally charged, understanding and managing emotions effectively is no longer optional. Emotions are central to each interaction-connecting us in our humanity, serving as powerful tools of persuasion and influence, and offering vital clues about our environment.

Ignoring them wasted valuable opportunities and can often lead to real problems. And as AI assumes more analytical tasks than once the leaders, emotional intelligence remains one of the few exclusively human – and crucial skills to navigate today’s complex workplace.

However, most leaders were not trained to deal with emotions, which makes emotional territory look strange, risky or “out of boundaries.” Although they abound programs to help leaders develop QE (emotional quotient), many do not work.

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They often focus on applied behaviors, teaching leaders to show empathy or deal with conflicts. However, true emotional intelligence has nothing to do with scripted actions. On the contrary, it is built on recognition, exploitation and strategic use of emotional data.

Here are four simple practices that you can use immediately to improve your emotional skills-and, in turn, your well-being and effectiveness.

1. Uses

Noting emotions is the first step in accessing and taking advantage of the valuable data they contain. Start tuning the subtle clues that are already there, but are often neglected.

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Emotions often appear in our bodies, behaviors, and energy before we consciously record them. Tune the physical sensations in your body while you spend the day of work.

For example, if you notice your tight jaw, accelerated heart or tense shoulders, all may be early signs of stress, anxiety or anger.

Also, pay attention to your behaviors: Are you talking more than normal or isolating yourself? Diving at work or postponing things? Your answers may indicate underlying emotions.

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Finally, follow your energy. If you feel a sudden fall or an unexpected increase, there is probably an emotion just below the surface.

Just as we have “signs” that we can learn to notice and read, other people are also constantly offering clues about their emotions. Facial expressions, tone of voice, body language and behavior convey emotional data that you can observe.

Pay attention to body language – our bodies often convey what people are not saying aloud. Is your co -worker leaning or walking away? Making eye contact or avoiding it?

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Observe any inconsistencies. If a colleague says “it’s okay” with a monotonous tone or a forced smile, this mismatch between his words and expression is a sign that they are not “well.”

Emotions also appear in changes in one’s reference behavior. For example, if a team member usually engaged suddenly is quiet, it is worth noting. These changes do not say exactly what they are feeling, but they signal that it’s time to get curious.

2. NAME

Emotional concepts are not innate – they are learned through socialization, education and culture. Strengthening your ability to identify and articulate complex feelings begins with expanding the number of words of emotion you know.

A richer emotional vocabulary allows you to describe how you feel more accurately, which increases self -awareness and helps you respond more effectively.

Labeling your feelings more specifically can also help you reduce anguish and reactivity, improve decision -making, manage stressful interactions more effectively, and improve your ability to read and express emotions.

To build your vocabulary, don’t be happy with vague labels like “brave, sad or cheerful.” Instead, look for more specific words to describe your feelings.

For example, if you are upset, try to identify: are you frustrated, resentful or caused by someone?

If you feel good, ask yourself: is it joy, relief, confidence or some other totally different feeling?

This extra accuracy builds emotional clarity. Wheels of emotions, lists and mood tracking applications are widely available and can be useful tools for expanding your fan.

In the conversation, go deeper than the superficial level. Instead of stopping in the usual “how are you?”/“Well”, ask questions that invite the person to offer more nuances. For example, you can say, “What kind of ‘good’ are we talking about? Is it ‘good’ in the sense of ‘stable and good’ or ‘good’ in the sense of ‘holding on’?” These small stimuli to specificity invite a deeper connection and useful insights on others.

3. Understand the needs

Many of us grow up listening to messages like “big girls don’t cry,” “be man” or “don’t be so sensitive.” Over time, we have learned to treat certain emotions as weaknesses and put them aside. But emotions are not good or bad. On the contrary, they are data that offer us valuable insights, giving us clues about our needs, values, boundaries and the people around us.

Research shows that seeing emotions as useful makes us more likely to serve them, increasing our well-being and ability to manage them in ourselves and others.

Noticing and validating someone else’s emotions builds psychological security, strengthens trust and supports better problem solving. Logic helps us think, but emotion drives connection, motivation and action.

To reveal the wealth of information your emotions offer, do the following. After noticing and naming your feelings, reflect and ask yourself: What message is this emotion trying to send me? What does it reveal about what is important to me, my needs or my values?

Extend this same curiosity to the experiences and emotions of others. If someone on your team looks a bit isolated or “strange,” resist the desire to ignore or make assumptions.

Instead, ask a kind and open question, such as, “I noticed that you haven’t participated so much in team meetings lately. How have you felt about things?” This simple question signals care and can bring out insights that would otherwise remain hidden.

Emotions are messengers. When you investigate what they bring, you can discover new clues that improve both your results and your relationships.

4. Normalize

Leaders who normalize emotional expression – both positive and difficult – help build more creative, effective teams in solving problems and resilients. When you shape emotional honesty in a founded and intentional way, it signals security and build confidence.

This does not mean opening your soul. In fact, over -exposure can undermine your credibility and destabilize your team. The goal is to show a little humanity and demonstrate that having a complete range of emotions is normal and allowed.

There are small ways to do this. During moments of pressure, you can say, “I know things are agitated. I’m feeling stressed too – but let’s get over it together.”

Recognizing a shared “negative feeling” can help create calm and show your team that you are with them. During individual conversations or team meetings, ask questions that lead people to reflect on your mood, such as, “What is something you are feeling good about and one thing you are weighing about you?”

You can also share a past challenge you have faced in your life or career to show that you have also gone through difficult things.

When people feel safe to name what is real, it benefits their health, team performance and the culture you are trying to build.

The best leaders do not hide their emotions or ignore others. They notice, name, become curious and normalize them. The more you value and explore emotions, the healthier, resilient and effective you will become.

And as AI assumes more technical tasks, its ability to navigate the emotional will differentiate it. Emotions are not a weakness; They are your most powerful leadership advantage.

C.2025 Harvard Business Review. Distributed by New York Times Licensing.

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