At the other extreme is Luxembourg, where only 15.7% of the population did not use public transport in 2024
More than half (51%) of European Union (EU) citizens did not use public transport in 2024, a number that increases to 68% among Portuguese people, Eurostat, the EU’s statistics office, said on Wednesday.
According to Eurostat, the EU countries with the lowest use of public transport in 2024 were Cyprus, where 85% of the population did not use it, followed by Italy and Portugal (both with 68%), France (65%), Slovenia (62%) and Greece (61%).
At the other extreme were Luxembourg, where only 15.7% of the population did not use public transport in 2024, followed by Estonia and Sweden (both 27%).
Eurostat also reported that more than a third (35.4%) of online shoppers in the EU reported encountering problems when shopping via a website or app, with Portugal having the lowest record of complaints.
This information is from a consumer survey on the use of information and communication technologies in the EU, carried out by the EU statistics office, Eurostat, to mark World Consumer Rights Day, celebrated this Sunday, March 15.
Among EU countries, the highest percentages of customers encountering problems were recorded in Malta (64.0%), the Netherlands (57.9%) and Luxembourg (51.4%).
In contrast, the lowest percentages were recorded in Portugal (4.5%), Greece (10.6%) and Latvia (13.3%).
The survey asked consumers about specific problems they encountered and revealed that the most common was slower than expected delivery, reported by a fifth (20%) of customers.
The second most frequent problem was difficulty in using or poor performance of the website, reported by 11.5% of buyers, followed by the delivery of incorrect or damaged products or services, reported by 10.4% of customers.
