0
When getting close to the power grid, tree branches can not only cause an interruption in the power supply, but also cause short circuits and cable breaks.
“Keeping vegetation away from the power grid is a safety measure for everyone. And care must start from planting the trees, observing the correct distance from the electricity network. To avoid damage, preventive pruning is essential”, explains Energisa Acre Coordinator, John Rellysson.
If you notice that the trees near your home are under power, keep pruning up to date. “Maintenance services in public spaces are the responsibility of city halls. And, in private areas, it is up to the owner, person responsible for the property or condominium to hire a professional for this. However, when the branches touch or are very close to the power cables, Energisa needs to be activated, for safety reasons”, explains John.
“Before planting in any public space, it is essential to consult your municipality’s City Hall to find out the necessary guidelines, including in relation to the electrical network”, reinforces Rellysson.
Did you know that maintaining public lighting is the responsibility of the city hall?
Find a streetlight with the light off at night or with the light on during the day. Well, we immediately remember Energisa, right? However, be aware that in these cases, the body responsible for the maintenance, expansion and construction of public lighting are the city halls.
“This is a determination by the National Electric Energy Agency (Aneel), which regulates the electricity sector across the country. But, because they see the public lighting fee charged every month on their energy bill, people imagine that the concessionaire maintains the public lighting in their city”, explains the coordinator of Energisa Acre, Alysson Bondezan.
Even though city halls maintain customer service channels to receive requests regarding public lighting, it has been common for people to contact Energisa to request the replacement of burnt-out light bulbs or to report lamp posts with lights on throughout the day.
The distributor is also committed to supplying electricity to properties, always being ready to assist the community in situations such as falls or damage to power distribution poles; problems with power grid equipment; wires or cables from the distribution network lying in the streets, which may be energized and cause electric shocks.
To speak to Energisa Acre in these circumstances, access the support channels:
Energisa On app, Whatsapp (Gisa): (68) 992330341, website: or
Call Center 0800-647-7196.
