Since 2020, 1,385 punishments have been applied to companies for irregularities in consumer offer
In almost 5 years, the Federal Government’s platform received 5,005,465 requests for blocking unwanted offers on payroll loans. 
The survey takes into account the period from January 2020 to November 2024.
According to the (Brazilian Federation of Banks), since 2020 there were 1,385 punishments to companies for irregularities in the offer of consumer payroll. According to the entity, 53 companies that committed irregularities are prevented from acting.
Infringements to the rules can also result in fines ranging from $ 45,000 to $ 1 million. The collected amounts are intended for financial education projects.
According to Febraban, most blocking requests came from consumers from Southeast cities (53.3%). Then come the South (18.6%), Northeast (14.6%), Midwest (9.66%) and North (3.65%)
The State of São Paulo, with 1,500,535 requests for blocking, leads complaints in the country, followed by Minas Gerais (561,977) and Rio de Janeiro (507,781).
For Febraban President Isaac Sidney, continuous bank monitoring aims to protect consumer and rebuke abusive practices in offering and hiring payroll loans.
“The goal is to ensure transparency and confidence for those seeking this type of credit, which usually represents a vulnerable portion of the population, such as retirees and pensioners”Sidney said.
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With information from Agência Brasil
