With over 20 years of history, Buddha Spa is today one of the largest urban spas networks in Brazil. Founded by Gustavo Albanesi, the company was born from the desire to promote well-being and balance through “touch therapy”. With a presence in various capitals and a solid expansion plan, Buddha Spa grows up maintaining customer experience and organizational culture. In an interview with the top program, presented by Mariana Amaro, the CEO details the backstage of business creation, the role of the family in the operation, the challenges faced in the pandemic and the next steps of the brand.