Tuesday morning in the office building for the 13th and 14th districts. Late historic architecture on the outside, deep 1970s on the inside: a labyrinth of narrow, almost identical-looking corridors. The floors are either covered with linoleum or brown, white and black tile ornaments. Nameplates reveal who works behind the eggshell-colored wooden doors – they are mostly women. “Frau Mickel-Schnizer” is what the sign next to the entrance to Regula Mickel-Schnizer’s office lets visitors know; she heads the regional office. “Social work with families, districts 13, 14” is written on her business card. She doesn’t like showing off her office: files, folders and papers are piled high on every free surface. This way she doesn’t lose track of “the acute thing”, as she explains the supposed chaos. A case is only closed when a file has disappeared from the stack. At least most of the time.
