The food delivery company Keeta released a statement this Wednesday, 27th, opposing the government of President Luiz Inácio Lula da Silva (PT) and stating that it respects the transparency rules imposed by the ordinance of the National Consumer Secretariat (Senacon), published in March.
“In the process of using the platform and in the receipt made available to the consumer in each order, there is the total amount paid by the consumer and an indication of the portion of this amount allocated to the platform, delivery, including tips, and the commercial establishment. We reinforce our commitment to transparency, responsibility and open dialogue with authorities, partners and society”, said the application in a note.
This Wednesday, the Minister of the General Secretariat of the Presidency, Guilherme Boulos, announced that the government is opening a case against iFood and Keeta for allegedly failing to comply with the order to inform app users about the amount paid to drivers and what is retained by the platforms.
“According to the survey and reports from Senacon (National Consumer Secretariat, linked to the Ministry of Justice and Public Security), Uber has complied and 99 has complied with the transparency provided for in the ordinance. However, iFood and Keeta continue to summarily fail to comply with the ordinance,” said Boulos.
The minister also said that other large companies, such as Uber and 99, are complying with the ordinance regularly and reporting how much of the amount paid by consumers is passed on to drivers and how much is retained by the companies.
“We came here today to announce the initiation of an administrative sanctioning process against these two companies, which could lead to the imposition of a fine that, at a maximum value, reaches R$14 million. So, these companies have to offer transparency”, said the minister.
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O Political Broadcast also contacted iFood, but received no response at the time of publishing this content.
