Responsible for the InfinitePay, Pierre and JIM.com brands, CloudWalk claims that it operates the largest dedicated computing infrastructure for artificial intelligence in Latin America. This technological base supports production-scale AI agents, which serve more than 7 million monthly active users in Brazil and the United States.
According to the company, its AI infrastructure already processes more than 60 billion tokens per day in a production environment. This volume positions CloudWalk among the largest global AI operations applied to the financial sector and consolidates it as the largest implementation of this type in Latin America.
The proprietary technology is applied on multiple fronts such as: credit analysis, fraud prevention, customer service, merchant onboarding and in a new generation of financial products based on autonomous AI agents.
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Figures released by the company, referring to March this year, show that CloudWalk reached annualized revenue of approximately US$ 1.7 billion, equivalent to R$ 8.4 billion in the conversion of this Tuesday, 13th, and annualized profit before taxes of US$ 322 million, equivalent to R$ 1.58 billion. The company also states that net revenue grows more than 100% per year, with margins expanding throughout 2025 and the first quarter of 2026.
“AI is not a functionality added to CloudWalk. It is the way the company operates”, says Luis Silva, founder and CEO of the company. “Today we process more AI tokens in a single day than many exclusively AI-focused companies process in a month.”
According to the executive, the company’s entire operation, from acquiring and granting credit to financial assistants for consumers, was built on its own infrastructure of AI agents and, increasingly, on its own computational capacity.
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Infrastructure and agents
By insourcing its computing infrastructure, CloudWalk claims to have created a structural cost advantage in AI inference. According to the company’s report, its fleet of GPUs operates with a utilization rate of more than 90%, allowing it to significantly reduce the cost per token compared to companies that rely exclusively on third-party providers.
The company’s strategy is defined as building a “Self-Driving Finance” ecosystem, in which AI agents execute payments, credit, financial settlements and strategic operations with minimal human intervention.
Today, dozens of agents already work in the company’s operations, marketing, sales and engineering areas. At InfinitePay, for example, the AI agent JIM works as an “extra employee” for entrepreneurs, performing tasks such as price adjustment, contract review, financial management, personalization of marketing campaigns and even automatic website creation.
In customer service, agent Cláudio Walker resolves more than 90% of user requests autonomously. Bela, an agent focused on sales via WhatsApp, conducts more than 50 thousand conversations per month — productivity equivalent to that of around 200 salespeople.
In the United States, JIM.com uses AI to resolve payment failures before merchants intervene, predict cash flow problems, reduce missed appointments and automatically create websites based solely on transactional data.
“The future of financial services will be based on autonomous agents, vertical integration and own infrastructure”, says Silva. “We are building this foundation in two of the most important markets in the world, using our own servers, our own data and our own AI models.”
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