High demand for the R$600 million prize causes virtual queues and instability in Caixa’s digital services
On the day of the 2024 Mega da Virada draw, to be held this Tuesday (Dec 31, 2024), at 8pm, the faced complaints from users about difficulties in registering bets online.
The prize, worth R$600 million, caused high demand, overloading the bank’s digital systems. Users reported on social media that they had to wait more than 3 hours in virtual queues. They also reported having had problems registering and receiving charges without confirming their bets.
Caixa recognized the instability, attributing it to high demand. He reported that lottery bets were occurring without problems and that he was working to normalize online services. The bets at 6pm this Tuesday (Dec 31).
Since Monday night (Dec 30), the Loterias Caixa website was already unstable, according to internet users.
Read below some complaints from users on social media:
“I’m going to use the Caixa app to avoid queuing at the lottery.”
The Caixa app:
— Lucas Pereira (@lucas182lp)
Horrible app, by the way. When it didn’t lock and close on its own, it would reset and send me to the front of the queue again. In the end I went to an in-person lottery and in 5 minutes I played the games I wanted
— Babs (@babischmitz)
Caixa app is not working for Mega-Sena bets
I printed the numbers I chose for possible application of the Missing a Chance Theory
— heider (@he_ider)
Boy, the government is so efficient that they managed to emulate exactly the same experience as waiting in line at a lottery outlet on the Caixa app. Congratulations, really good 👏 👏.
— FMS Playing (@FMSplaying)
It was easier to stand in line at the lottery for 15 minutes than to wait in line for the lottery app.
— Red (@RedilsonGarcez)
