Manufacturer provides form for returning items with final batch 1 barred due to risk of bacterial contamination
With the decision to maintain the suspension of the manufacture, distribution and sale of batches of Ypê brand products, with ending 1, the cleaning items company issued a statement on Friday (May 15, 2026) to guide customers on how to request a refund or exchange these materials barred due to health risks.
To do this, customers must log in, fill out the form (which asks for the Pix key) and the responsible teams will refund the value of the purchased product.
“The company reiterates that, according to the internal controls and analyzes carried out by Ypê, the products are safe for the consumer. Even so, the company proposed to Anvisa to present tests carried out by independent laboratories authorized by the agency, of all batches already placed on the market, to guarantee their safety and their consequent release for use as quickly as possible”, the company said in a statement.
The determination of the National Health Surveillance Agency, dated May 15, established that liquid laundry products, liquid dishwashers and disinfectants with final batch 1, listed in the resolution, would no longer need to be collected at this time, but must remain stored until new reports from independent laboratories are issued.
Understand the case
On the 7th, Anvisa manufactured, sold and distributed batches of Ypê brand products with final number 1. The list includes detergent, liquid laundry soap and disinfectants.
One of the main problems is the presence of bacteria Pseudomonas aeruginosawhich is resistant to antibiotics and can cause a range of problems in immunocompromised people, from urinary tract infections to respiratory infections in people with chronic lung problems, such as emphysema, or in people undergoing treatment with a vein catheter.
Read the list of contaminated products with lots ending in 1:
- Ypê Clear Care Dishwasher
- Dishwasher with active enzymes Ypê
- Ypê Dishwasher
- Ypê Clear Care Dishwasher
- Ypê Soft Touch Dishwasher
- Dishwasher concentrate Ypê Green
- Ypê Clear Dishwasher
- Ypê Green Dishwasher
- Tixan Ypê Liquid Clothes Washer Combats Bad Odor
- Tixan Ypê Liquid Clothes Washer Cares for Clothes
- Tixan Ypê Antibac Liquid Clothes Washer
- Tixan Ypê Coconut and Vanilla Liquid Clothes Washer
- Tixan Ypê Green Liquid Clothes Washer
- Ypê Express Liquid Clothes Washer
- Ypê Power ACT Liquid Clothes Washer
- Ypê Premium Liquid Clothes Washer
- Tixan Maciez Clothes Washer
- Tixan Primavera Clothes Washer
- Bak Ypê disinfectant
- Atol general purpose disinfectant
- Atol Scented Disinfectant
- Ypê Pine Disinfectant
- Tixan Power ACT washing machine
This text was originally published by , on May 16, 2026. The content is free for republication, citing the source, and was adapted to the standard of Poder360.
