Heathrow’s European Airports in London and are currently facing problems due to a software for check-in, who in some cases had to wait for hours to board.
“We are informed of cyberspace problems in our Muse software at airports,” Collins Aerospace said in a brief statement, adding that the impact “is limited to the electronic check-in of customers and luggage delivery”.
The company did not give any more clarifications on how this cyberattack was not even for its origin.
On its website, Brussels Airport clarified that this “cyberattack” took place “on Friday night”.
“It had significant consequences on the flight program and would unfortunately bring about delays and cancellations,” he added.
“The issue had not been resolved” this afternoon, the airport said in a French agency, noting that at least 10 flights had been canceled in mid-morning flights and 17 flights were delayed by one hour, as the check-in and boarding had to be made without computers.
According to the media pictures, large queues had formed in front of the check-in-back counter.
Endless waiting at London Airport
In London, at Heathrow Airport, the capital’s main international airport, high queues have also been formed in front of most Terminal 4 counterparts, a French agency reporter noted.
The airport has announced that it is also facing problems.
says Rowan, a 41 -year -old architect who was to fly at 16:45 (Greek time) for Saudi Arabia.
An Algerian passenger who did not want to give her name said she waited for more than an hour to deliver her luggage. “Nothing shakes. They say they have to do everything by hand, “she says, anxious that she may lose the flight to her country.
Maray Casey from Hampshire was going to depart this morning by Etihad’s flight to Thailand via Abu Dhabi. She recounts that she had to stay in line for three hours to be able to deliver her luggage.
“They wrote our labels in hand,” he told PA news agency. “There were only two counter, we were furious,” he adds.
According to the BBC, the Eurocontrol European Air Force Support said that, due to this incident, airlines were called upon to cancel their half flights that were due to take off or land at this airport from today at 07:00 (Greek time) until tomorrow, at 07:00, at 07:00.
Heathrow advises passengers to control their flight status with their airline and come much earlier so that they have time to carry out the check-in and delivery of their luggage.
The ADP Group, which mainly manages the Parisian Roussei-Sarl de Gaulle and Orly, told AFP that this incident is not about it.
Collins Aerospace says she is working to resolve the issue “as soon as possible”.
The company, which specializes mainly in aeronautical data processing, is a subsidiary of the American Aeronautics and RTX defense (formerly Raytheon).
What happened at German airports?
Berlin Airport says it is affected by this “technical problem of a supplier”. The cyberattack of the passenger management system at airports did not affect air transport safety, the Federal IT (BSI) federal service (BSI) assured, but without providing further information on the attack manager.
According to the same service, in many German airports-including it in Berlin-the check-in process is still manually, without the use of electronic systems.
The cyberattack of the Collins Aerospace, which took place yesterday at 22:00 (local time), has been causing significant delays in boarding passengers at all German airports.
Berlin Airport, according to a statement, reacted immediately, turning off the affected server. “The airport itself was not the goal of the attack and was only implicitly influenced.
For passengers, however, this still involves waiting for check-in and boarding, “the Berlin/Brandenburg management body said, noting that many flights were able to take off without delay. “We are trying to use paper and pencil to control the data, so it all takes more time,” a spokesman for the airport said and clarified that the electronic check-in remains normally in operation.
The airports of Frankfurt, Munich, Hamburg, Hanover, Dresden, Leipzig/Halle, Düsseldorf, Bremen and Bonn/Cologne reported earlier today that they were not affected by the attack, while the attack was not affected.
Canceled flights to Brussels
Brussels Airport has announced that half-flights scheduled to depart tomorrow will have to be canceled due to continuing upheaval after cyberattacking on Passenger check-in software that hit several European airports.
“Brussels Airport has asked airlines to cancel half of flights with scheduled departures on Sunday, September 21, in order to avoid high queues and delayed cancellations,” a Belgian airport spokesman said.
